About Orange
Orange is a mobile network that provides service in the UK and has done so since 1993. Many people have questions about how to contact the network due to recent changes in their network service. Although it might be confusing to try to find the Orange contact number, once you understand a bit more about the recent changes, it becomes easier to determine what phone number to contact if you need help with your service plan or account.
Who Provides Services for Orange Customers?
In the UK, Orange has done away with their consumer and business services. Currently, services for former Orange customers are being provided by EE, the largest mobile network in the UK. Customers were given the ability to contact Orange and request a change to EE at the time the network was merged with T-Mobile. Those who did not call the EE phone number ahead of time to make the switch were automatically moved to an EE account on 20 Aug 2014. As a result, the Orange contact number of 0843 515 8469 is also the phone number for EE customer service. You’ll need to call that number to contact Orange, as EE is now servicing your plan.
Stores nationwide have also been rebranded but it is still possible to take your old Orange handset into an EE store for assistance. Find your closest store here.
Getting Answers to Your Questions
If you have questions about your Orange mobile phone coverage and account, you can get answers by calling the Orange contact number and talking to the helpful customer service team. Remember that the telephone number actually reaches the EE customer service centre who now manages all former Orange mobile phone accounts in the UK. You can call this general number to get answers to questions, modify or upgrade your service, report a problem, get tech support or make a complaint.
The customer services centre is open 8:00 to 20:00, Monday to Friday and 8:00 to 18:00, Saturday and Sunday.
Signing Up for the Service
Unfortunately you can no longer sign up for a personal or business plan with the network as they now form part of EE. Not to worry, you can still get the reliable service you’d expect from contacting Orange by calling the phone number listed above. The EE or Orange contact number for signing up for personal service will connect you with an advisor who can give you advice about your tariff or handset. Alternatively, you can use the automated service to top-up, check your balance and much more. Businesses with more than 50 employees should call the telephone number above and select the appropriate option to be connected to a business team representative. There is also an option for businesses with 50 employees or less due to the difference in tariffs available, so make sure you select the correct option using your keypad. You can find out more about the plans that are available and even sign up over the phone.
Added extras previously provided to customers will soon be fully withdrawn, including the popular ‘Orange Wednesdays’ 2 for 1 cinema and Pizza Express offer. Texting ‘FILM’ to 241 will be a thing of the past as of 25th February.
Questions About Moving from Orange to EE
Many customers have questions about the move between networks. The company is dedicated to making the transition as easy as possible for Orange customers. If you have questions about how to pay your final bill and begin to pay your new provider, you can call the general Orange contact number on 0843 515 8469. You may also want to call the customer service phone number to get information about the details, terms and stipulations of your new plan. The cost and features may have changed, but the customer service representatives can explain anything you need to know.
Important Information: This is a call connection service offered by Mobile Network Guide. When you call the Orange Contact Number above, your call will be connected directly to a member of the Customer Service team. Calls cost 5p/min from a BT Landline, calls from mobiles and other operators may cost more. Other numbers can be found on the official website or within the public domain.